Apple to improve circularity by enabling iPhone repairs with used parts
Apple has been accused of greenwashing for focusing on sustainability initiatives without improving customers' right to repair.
Apple is changing its repair policy to allow customers and repair providers to utilise used genuine parts in repairs, a move set to improve circularity and reduce electronic waste after years of criticism.
The new policy will begin in Q3 2024 with “select iPhone models”, whose owners will be able to choose between new and used parts for their repairs, whether these are conducted by authorised repair providers or through the brand’s Self Service Repair programme.
